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Business Process Outsourcing


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Business Process Outsourcing


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Business Process Outsourcing

Langley's comprehensive suite of services for operations management and business process outsourcing is designed to meet the unique needs of our Federal clients. Explore our portfolio offerings here, as well as our Federal Supply Schedule offerings.

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Health Information Management


Health Information Management


Our experience in health information management extends across the full spectrum of services. We are proud to have extensive experience in maintaining medical information vital to providing quality patient care through the application of information technology and a deep understanding of critical factors driving processes in health information management. Langley professionals apply their knowledge to improve the daily operations management of health information and electronic health records. We serve in bridge roles, connecting clinical, operational, and administrative functions. And, our services improve the quality of patient information and patient care at every touch poin in the healthcare delivery cycle.

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Contact Center Operations


Contact Center Operations


Contact Center Operations

Langley is pleased to provide contact center operations and full outsourcing capabilities for patient, customer, and client contact centers. Our contact center specialists are trained to handle a wide array of technical and patient support functions, and can be seamlessly integrated into your existing business processes. 

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Medical Coding Services


Medical Coding Services


Medical Coding Services

Capturing targeted data from the clinical medical record for appropriate reimbursement is essential for a healthy and compliant revenue cycle. Langley's national team of credentialed coders has extensive experience in applying accurate, complete and consistent coding for the production of high-quality healthcare claims.  We also provide educational programs to enhance the quality of clinical information, provide interim coding staff, and provide management support. Our Business Operations offerings for Medical Coding Services include:

    Comprehensive Medical Record Coding
    Inpatient Coding Support
    Outpatient Coding Support

And, through our Advisory and Consulting offerings, Langley is pleased to offer full-spectrum analysis and enhancement of coding operations. Our Advisory and Consulting offerings for Medical Coding Services include:
    Certified Coding Training
    Coding Assessments and Audits
    Compliance Assessments and Audits
    Documentation Assessments
    AAPC Medical Record Coding Certifications

 

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Patient Access Services


Patient Access Services


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Patient Access Services

Our experienced staff has a proven track record of expediting maximum reimbursement through accurate and timely registration, pre-certification, pre-authorizations, and insurance verification processes.

    Pre-Registration
    Registration
    Patient Liability Determinations
    Pre-Certifications
    Pre-Authorizations
    Insurance Verifications


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Patient Billing Outsourcing


Patient Billing Outsourcing


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Patient Financial Services and Billing Services

Langley believes that efficient billing services are an integral part in the revenue cycle.  Applying accurate, complete, and consistent billing practices are crucial to the submission of high quality claims data.  Our experienced staff has a proven track record of achieving maximum reimbursement through accurate and timely billing processes.

    Inpatient Billing Support
    Outpatient Billing Support
    Adherence to Centers for Medicare and Medicaid Services (CMS)
         Office of Inspector General (OIG) Compliance Program Guide
    Track and Analyze Billing Denials